What is your Policy on Returns/Exchanges/Refunds?
The return policy is different for original art work because of the unique one of a kind quality of the work. Questions about art or other questions about returns? Please use form on CONTACT US page.
We want you to love your purchase of artwork from CREATIVE CLOCK STUDIO , so we offer a 7-day Satisfaction Guarantee. If you are not satisfied with your art purchase, please return it within 7 days for a refund.
*The piece must be in condition for which it was received. If damaged during shipment to you we will need pictures of the piece as well as images of the packaging in order to process the claim through the shipper.
*Charges for original shipping cost will be deducted.
*Return shipping is at customer’s expense.
*Artwork must be insured by the customer for return and in its original packaging.
*We will refund the price you paid for the art within 3 business days of receiving your returned package. Please alert us first before returning art.
*Send your return packages to:
1838 Sandstone Court Loveland Colorado 80537.
*If you want to exchange your piece for another piece. Unfortunately the customer will be responsible for any addition shipping costs. Any questions please email us. Thank You.